Team

Michelle Sullivan

President/Owner

Michelle Sullivan received her bachelor’s degree in Business from Emmanuel College in Boston.  Michelle started UAM Services in 2007 utilizing her career experience in the HVAC industry.  She was with Honeywell MICRO SWITCH for 13 years as a Field Sales Engineer for the New England Area specializing in the HVAC Markets.  She was also the Sales Director at Alpha Technics responsible for the United States, Canada and Mexico serving large OEMs such as Climatemaster, Trane and Siemens.

Brian Sullivan

CEO

Brian Sullivan is a 33-year member of Pipefitter’s Local 537.  Brian began his career as a Service Technician at United Technologies Carrier where he serviced large centrifugals and integration software.  He later joined Siemens Technologies where he would become their Service Manager.  Brian progressed their service department from its initiation to Siemen’s largest and most successful service department in the country.  Brian has been with UAM Service since its inception providing unmatched industry expertise to support the goal of 100% customer satisfaction.

Mike Rigdon

General Manager

Mike holds a Master’s of Science degree from Northeastern University and has over thirty years operations experience in the Life Science and Diagnostic field where he had responsibilities for global manufacturing and facility operations. Mike brings our residential customers his experience in infrastructure maintenance and capital planning. Mike’s goal is to ensure that associations plan their long-term funding as accurately as possible to avoid special assessments and unplanned fee increases.

Donna Lucente

Controller

Donna holds a Bachelor's degree in business from Suffolk University and a Master’s of Taxation from Northeastern University and is a member of the American Institute of Certified Public Accountants (CPA). Donna has three years of public accounting experience, and more than twenty years of experience working for developers, real estate firms, corporate and property accounting. She supervises our team of accounts payable and accounts receivable.  In addition, Donna supervises issuing the properties monthly financial statements.

Brandon Sullivan

Field Coordinator

Brandon holds a Bachelors Degree in Business Management and a Masters of Science in Management Degree from Merrimack College. Brandon oversees the Electrical and Plumbing service divisions as well as the coordination of ongoing jobs and service. He brings a wealth of knowledge regarding organization, business structure and effective managing strategies.

William Rigdon

Project Manager

Will holds his Bachelor’s Degree in business from the Boston University Questrom School of Business where he is also currently pursuing his MBA. Will brings to UAM 4 years of experience in the political and government field having previously worked as a Chief of Staff in the Massachusetts House of Representatives and in campaign fundraising in Washington DC and for Governor Charlie Baker and Lieutenant Governor Karyn Polito. At UAM will seeks to deliver customers efficient, high quality, and turnkey MEP installations to keep their projects running smoothly, on time, and under budget.

Derek McCann

Service Manager

Derek’s tenure at UA goes back to the inception of the company. Derek's experience in installing and managing mechanical systems in both residential and commercial can be seen at properties such as the Natick Mall, Nouvelle at Natick Condominium Trust in Natick.